Client Success Stories
Discover how DigitalAreva's AI automation solutions have transformed operations, scaled revenue, and eliminated manual work for leading enterprises.
Real Estate Stall & Lucky Draw Automation
Client: SRI HOUSING INFRA
The Challenge
Managing walk-in clients at real estate stalls manually was inefficient. They needed an engaging way to instantly capture leads, run promotional events like lucky draws, and follow up without manual data entry.
The Solution
We deployed a QR code scanning system linked to a WhatsApp API. When clients visit the stall and scan the code, their data is instantly captured and synced to a Google Sheet. We automated a lucky draw event that runs every hour, automatically selecting a winner from the sheet and displaying it on a live website screen. All leads are stored in a CRM, automatically qualified, and an AI Voice Agent is used to make follow-up calls.
Key Results
- 100% automated lead capture via QR and WhatsApp
- Real-time lucky draw display increasing stall engagement
- Automated lead qualification and CRM syncing
- Instant follow-ups using AI Voice Agents
SRI HOUSING INFRA
Automation Architecture
Real Estate Lead Automation
Client: Prime Realty Developers
The Challenge
Prime Realty was generating 500+ leads daily via Facebook Ads, but their sales team could only contact 30% within the critical first 5 minutes. The rest went cold, resulting in massive wasted ad spend.
The Solution
We deployed a custom WhatsApp AI Agent integrated directly with their Facebook Lead Ads and Salesforce CRM. The agent instantly engages every new lead 24/7, asks qualifying questions about budget and location, shares dynamic property brochures, and allows qualified leads to book site visits directly in WhatsApp.
Key Results
- 300% increase in booked site visits
- 0 minute response time (down from 4 hours)
- 85% of tier-1 inquiries handled without human intervention
- 40% reduction in Cost Per Acquisition (CPA)
Prime Realty Developers
Automation Architecture
Manufacturing Inquiry Automation
Client: Apex Industrial Solutions
The Challenge
Apex received hundreds of B2B inquiries weekly via email and web forms. Their team spent 20+ hours a week manually copying data into their ERP and routing emails to the correct regional sales managers.
The Solution
We built an intelligent automated workflow that monitors their inboxes and forms. Using an LLM, the system extracts key data (company size, product interest, location), categorizes the inquiry, automatically creates a record in their ERP, and alerts the correct sales manager via Slack with a drafted response.
Key Results
- 25 hours/week saved on manual data entry
- 100% accuracy in lead routing
- Response time improved from 2 days to 15 minutes
- Seamless integration with legacy ERP system
Apex Industrial Solutions
Automation Architecture
AI Voice Agent for Customer Support
Client: TechFlow SaaS
The Challenge
TechFlow was experiencing a surge in customer support calls during product launches, leading to 45-minute wait times and plummeting CSAT scores. Hiring temporary support staff was expensive and required weeks of training.
The Solution
We developed a custom AI Voice Agent powered by RAG (Retrieval-Augmented Generation) connected to their Zendesk knowledge base. The voice agent answers incoming calls, understands natural language, resolves common issues (password resets, billing queries), and seamlessly transfers complex issues to human agents with full context.
Key Results
- Zero wait time for customer support calls
- 60% of tier-1 calls resolved entirely by AI
- $15,000/month saved in support costs
- CSAT score increased by 35%
TechFlow SaaS
Automation Architecture
WhatsApp Automation for Education
Client: Global Institute of Technology
The Challenge
During admission season, the institute was overwhelmed with repetitive queries about course fees, eligibility, and hostel facilities across multiple channels (WhatsApp, Email, Phone).
The Solution
We implemented a comprehensive WhatsApp automation system. A conversational AI bot handles all FAQs, guides students through the application process step-by-step, and sends automated reminders for document submission and fee payment deadlines.
Key Results
- Handled 10,000+ student queries concurrently
- 45% increase in completed applications
- Eliminated the need for seasonal data entry staff
- Automated fee collection reminders via WhatsApp
Global Institute of Technology
Automation Architecture
IAS Coaching Inquiry & Enrollment Automation
Client: Kurukshetra IAS Academy
The Challenge
Managing a high volume of student inquiries for UPSC/IAS coaching, answering repetitive questions about course details, fee structures, and scheduling counseling sessions manually led to delayed responses and dropped leads.
The Solution
We deployed an AI-powered WhatsApp chatbot and an intelligent Voice Agent to handle 24/7 student inquiries. The system automates lead qualification, instantly shares syllabus and fee details, and seamlessly schedules counseling sessions with academic advisors.
Key Results
- 24/7 instant response to UPSC aspirant inquiries
- 40% increase in counseling session bookings
- Automated distribution of study materials and brochures
- Significant reduction in manual follow-up time
Kurukshetra IAS Academy
Automation Architecture
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